Experience The Spirit Of Adventure

About Us

Borneo Trails Staff

Who We Are

Borneo Trails Tours & Travel Sdn Bhd is a full-service travel agency that specializes in providing customized travel solutions for individuals and businesses. With years of experience in the travel industry, our team of experts is committed to helping our clients create unforgettable travel experiences while offering competitive pricing.


Why Choose Us?

At Borneo Trails Tours & Travel, we have a wealth of experience as a leading provider of travel services since 2005, and we have an extensive network of local and global partners and suppliers. Our competitive edge lies in our commitment to delivering reliable, superior travel experiences, a diverse range of travel products, and unwavering support to our clients.

We take pride in the following:

  • Expertise: Our team is comprised of certified travel professionals who are well-versed in the nuances of travel and customer service. We provide extensive training in quality assurance and customer care to our staff.
  • Service Excellence: Our clients are our top priority, and we strive to attend to every query promptly and satisfactorily.
  • Quality Assurance: Our tour products are renowned for their exclusivity, exceptional quality, and value.
Our Mission

To provide our clients with exceptional travel experiences that exceed their expectations. We strive to be the leading travel agency in the industry, by offering personalized service, competitive pricing, and a commitment to quality.

Our Vision

To be the most trusted and respected travel agency, recognized for our integrity, expertise, and dedication to our clients. We aim to provide innovative travel solutions that meet the evolving needs of our clients while maintaining the highest standards of customer service.

Our Values

At Borneo Trails Tours & Travel, we are committed to providing unique and innovative travel experiences while upholding the highest standards of integrity and service. Our values are at the core of everything we do:

  • Customer satisfaction: We prioritize the satisfaction of our clients and aim to exceed their expectations.
  • Expertise: Our team of experts is highly experienced and knowledgeable in the travel industry.
  • Innovation: We are committed to providing innovative travel solutions that meet the changing needs of our clients.
  • Teamwork: We foster a culture of collaboration and teamwork, encouraging open communication and a shared commitment to our mission and vision.

Our Services

Customized Travel Packages:
We specialize in creating custom travel packages tailored to the unique needs and preferences of our clients. Our team works with clients to understand their interests and expectations, and then designs an itinerary that meets their specific requirements.

Corporate Travel Management:
Our corporate travel services are designed to help businesses save time and money by providing end-to-end travel solutions for their employees. We help manage every aspect of business travel, from booking flights and hotels to arranging transportation and handling expenses.

Group Travel:
We provide group travel services for organizations, schools, and social groups. Our team can create a custom itinerary that caters to the group's specific interests and preferences, and handles all the logistics of the trip.

Travel Insurance:
We offer travel insurance options to provide our clients with peace of mind while traveling. Our policies cover medical emergencies, trip cancellations, and other unforeseen events.

Visa and Passport Services:
We provide visa and passport assistance to our clients, ensuring that all necessary documentation is in order before their trip.
  • Arrival/Departure Ground Transfer

  • Tailor Made Tour Packages

  • Hotels & Resorts Arrangements

  • Golf Packages

  • Overland Packages

  • Incentives & Conventions

  • Air-Ticketing

Our Offices

Head Office

Lot 128, 1st Floor, Wisma Sabah,
Jalan Tun Fuad Stephens,
88400 Kota Kinabalu, Sabah.

Postal Box: WDT 543, 88905, Kota Kinabalu, Sabah.

Telephone: +6 088 235 900

Email: enquiry@borneotrails.com

Branch Office

B1-28-6 SOHO Suite @ KLCC,
Jalan Perak, Off Jalan P. Ramlee,
50450 Kuala Lumpur, Malaysia.

Telephone: +6 03 2181 8787

Facsimile: +6 03 2181 3737

Contact Information

Website: www.borneotrails.com

Email: info@borneotrails.com

Follow Us

Our Awards

Sabah Tourism Award 2011 - Best Inbound Tour Operator
Borneo Trails Staff

Connect with us

Like Us
Follow Us